🇬🇧 Guaranteed Christmas delivery cut-off date is 26th November 🇬🇧

Returns & Refund Policy

HOW DO I RETURN MY ITEM?

 

CAN I EXCHANGE MY ITEM?

 

ALL RETURNS AND EXCHANGES MUST:

 

WHAT ITEMS ARE NOT REFUNDABLE?

 The following items cannot be returned:

 

THE ITEM I RECEIVED IS DEFECTIVE OR DAMAGED - WHAT SHOULD I DO?

 

 

WHAT ARE THE REFUND OPTIONS?

The following refund options are supported:

 

HOW DO I SHIP BACK THE ITEMS?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

 

HOW SOON WILL I GET MY REFUND?

Once your returned item is received and inspected, you will be notified via email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

 

LOST ITEMS

In the rare event your order gets lost in transit, you will be offered a refund or replacement item where applicable. Please contact us at support@lovehypeandglory.com

 

I STILL NEED HELP!

We’re here for you. If you have any queries regarding returns, refunds or anything else, please contact us via the Returns Centre or support@lovehypeandglory.com so we can resolve things quickly.